FAQ

 

​What are the shipping costs?

 

The shipping costs for our balcony products throughout EU are 10,00 Euro.

 

How can I pay?

 

Payment is made in advance, by PayPal or by Credit Card (Wix Payments)

 

How do I cancel my order?

 

Information on revocation and returns processing can be found here.

 

Is there a rephormhaus shop?

 

We offer our products exclusively on the www.

 

Where and how are our products made?

 

Our balcony products are made from recyclable PE in a plastics factory in Brandenburg; our furniture comes from German / European production.

 

What does "Original Products" mean?

 

The products we sell have meanwhile become (unfortunately often imitated) classics of product design: We offer only original designs by the Berlin based Designer Michael Hilgers.